• Our rooms and suites are ready for occupancy from 3 pm on the day of arrival and remain at your disposal until 11 am on the day of departure.

• Bookings are only valid once a deposit of 50 per cent has been paid by credit card or bank transfer. Raiffeisenkasse Sarntal IBAN: IT33 Q082 3358 8700 0030 0057 908SWIFT - BIC: RZSBIT21032

• For bed and breakfast the half-board price is reduced by € 30 per day.

• The third and fourth person in a double room receives a reduction of -25%.

• The reduction for children applies from two full-paying adults:

• Children up to 3 years: -75% of the room rate

• Children between 3 and 14 years: -50% of the room rate

• Children aged 14 and over: -25% of the room rate

• For single use of a double room, 40% per night will be charged in addition to the base price.

• A local tax of € 3.20 is charged per night and person aged 14 and over. This is paid on site and is not included in the total price.

• Smoking is not cool. For this reason, our hotel is a smoke-free zone. If you still want to light up a cigarette, you can do so on the balcony or at the entrance, where we have placed ashtrays for you.

• Your four-legged friend is very welcome here. Please let us know in good time before your arrival. We ask for your understanding that a surcharge of €20 (incl. small welcome food) per day will be charged for dogs and that your pet is not allowed in the swimming pool, spa area and dining room. We reserve the right to charge € 80 if necessary due to soiling. By the way: Out of respect for other guests, we ask you to keep your dog on a lead.

• Reception is open from 07:30 to 20:00.

• Cancellations up to 28 days before arrival are free of charge. The deposit of 50% of the total amount will be refunded.

• For cancellations from 28 to 8 days before arrival we charge 50% of the total amount.

• For cancellations from 7 days before arrival, late arrivals, early departures and no-shows, we charge 80% of the total amount.

• Meals not consumed cannot be refunded.

• Please note that cancellations will only be accepted in written or electronic form.

Please don't forget to take out travel cancellation insurance. Something can happen before you start your trip, with our travel cancellation cover you are financially protected. If you arrive late or don't show up at all for a booked hotel stay or break off early, cancellation fees may be charged. To protect you from any expenses in such cases, we recommend that you take out this travel cancellation insurance so that these are covered for you by Europäische Reiseversicherung.

• Comfortable beds

• Natural furniture made of stone pine and oak wood, stone and glass

• Terrace or balcony with views of the breathtaking Sarner Alps

• Bathroom with shower, WC and bidet, hairdryer, make-up mirror and high-quality cosmetic products

• Flat screen TV with entertainment programme

• Room safe

• High-speed W-LAN

• Wellness bag with cosy bathrobes and towels. To reduce waste, we kindly ask you to bring your own bathing sandals.

• Hiking rucksack for excursions and trips

• Cosy blanket

• Hot water bottle

• Sarner spring water and crunchy South Tyrolean apples

• Sarner breakfast buffet with local quality products

• Vegetarian, lactose-free and gluten-free dishes on request

• 5-course menu in the evening

• Bar for drinks and snacks

• Tea and water buffet with fresh fruit in the spa

• Finnish sauna with panoramic view

• Tub: Heated sky whirlpool

• Steam sauna

• Infrared sauna and infrared loungers

• Relaxation rooms with hayloft, among other things

• Various teas, detox water and fresh fruit in the sauna area

• 13 m long indoor pool with cosy waterbeds

• The spa area (saunas, whirlpool, relax area) is accessible from 16 years

• Right on the doorstep: the Reinswald ski and hiking area with ski and hiking lift

• Sarntal Card: free use of public transport, daily 2 trips with the cable car Reinswald, free admission to more than 90 South Tyrolean museums and much more

• Ski safe with ski boot dryer in the house

• Fitness and activity programme with guided hikes, MTB tours and adrenaline kicks

• Advice for individual outdoor adventures

• Technogym fitness studio with panoramic views (100 m2 to work out)

• Hire of rucksacks and hiking poles

• Hire of toboggans and snowshoes

Here we are:

• Free garage parking space

• Welcome drink

• E-charging station for your e-car (in the garage)

• Chill-out zone with library

• Panoramic lounge for meeting, chatting and planning

• High-speed W-LAN throughout the hotel

• Excursions to mountain huts incl. hut fun

• For your arrival by public transport we have a pick-up service from Bolzano (from 7 nights free of charge!)

Would you like to visit us more often at the Panoramic Lotsch? We’ll give you a good reason: From your second stay we will choose you as “Lotsch Friend“ and you will receive a 3% discount. And for the ones who feel at home with us, the discount increases with the number of stays! True to the motto: Coming Home…

• 3% discount from the 2nd stay onwards
• 5% discount from the 5th stay onwards

Conditions: Direct booking, minimum stay of 3 nights, the last booking must not have been longer than 5 years ago. *The discount only applies to the accommodation price. For group bookings (from 2 rooms on) the discount applies only to the Lotsch Friend.